Terms of Service

Introduction

Welcome to idazery. These Terms of Service ("Terms") govern your access to and use of idazery's digital journaling and planning platform at idazery.com (the "Service"). By creating an account or using our Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you do not agree with these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and idazery. We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

Account Registration

Eligibility

You must be at least 16 years old to use idazery. By creating an account, you represent and warrant that you meet this age requirement and that all information you provide is accurate and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong, unique password
• Keep your password confidential and never share it with others
• Notify us immediately if you suspect unauthorized access to your account
• Accept responsibility for all activities conducted through your account

Account Information

You agree to provide accurate, current, and complete information during registration and to update this information as needed. We reserve the right to suspend or terminate accounts that contain inaccurate, fraudulent, or misleading information.

Plans and Pricing

idazery offers two paid plans, Journal and Complete, and each one can be taken for a year or for life. New accounts subscribe to one of them from the start: there is no free trial and no free plan. Journal and Complete are annual plans that do not renew by themselves, and the Lifetime versions are a single payment. Accounts created before 30 September 2026 keep the free trial and the free, limited access described in the Free Trial section. Subscriptions taken out under the earlier Pro and Premium plans (monthly or annual) keep working under the terms they were bought with until they end. For a complete comparison of features and capabilities, please visit our pricing page.

Available Plans

Journal: Your diary on its own: unlimited entries and history, up to five photos per entry, mood tracking, gallery, search, favorites, imports, exports (TXT, PDF, JSON and Markdown), two-factor authentication and quick lock.

Complete: Everything in Journal plus topics, tasks, the planner, mood patterns and trends, notes, statistics, the idazery Method and auto-lock.

Lifetime: Journal Lifetime and Complete Lifetime include the same as Journal and Complete, paid once, with no renewals. "Lifetime" means for as long as idazery operates the Service (see Termination). They are on sale permanently, unless we say otherwise on the pricing page.

Fair use: The Lifetime plans are meant for normal personal use of a diary. They do not cover using the Service to store files or content that is not your diary, or automated or bulk use that harms other users; in that case we may ask you to reduce it or suspend that part of the use.

Pricing

Annual plans (one payment per year, no automatic renewal):

• Journal: €12/year or $12/year or R$30/year
• Complete: €24/year or $24/year or R$60/year

Lifetime plans (single payment):

• Journal Lifetime: €49 or $49 or R$119
• Complete Lifetime: €99 or $99 or R$249

Subscriptions taken out under the earlier Pro and Premium plans keep the price you accepted when you subscribed.

Prices in Brazilian Reais (BRL)

Prices in BRL are available only to residents of Brazil. By selecting BRL, you confirm that you reside in Brazil and that your payment method was issued in Brazil. We reserve the right to reject payments, or to cancel subscriptions and refund what was paid, that do not comply with this policy.

To apply this policy we check the country of your visit from your IP address, using the free database of DB-IP.com (IP Geolocation by DB-IP), and the country in which your card was issued. We do not store your IP address for this.

Free Trial and Limited Access (Accounts Created Before 30 September 2026)

This section applies only to accounts created before 30 September 2026. New accounts have no free trial and no free plan.

14-Day Pro Trial

If you sign up for the free trial instead of subscribing directly, you automatically receive 14 days of full access to Pro plan features. This trial allows you to experience the complete idazery platform before deciding which plan works best for you.

Trial Terms

• No Credit Card Required: You can start your trial without providing payment information
• No Automatic Charges: Your trial will not automatically convert to a paid subscription
• After Trial Ends: Your account automatically switches to free, limited access with your most recent 15 days of entries
• Upgrade Anytime: You can subscribe to a paid plan at any time during or after your trial

Trial Limitations

The free trial is intended for new users to evaluate our Service. We reserve the right to limit trial access to one trial per person or household. Creating multiple accounts to abuse the trial period is prohibited and may result in account termination.

Billing and Payment

Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. We do not store your complete payment card information on our servers. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

Billing Cycles

Journal and Complete: Billed once per year. They do not renew by themselves: at the end of the year your plan simply ends, unless you turned on renewal in your account settings. We email you before the end date so you can decide. If you turn renewal on, we charge the price of the plan on the end date. After that payment the plan goes back to not renewing by itself, and you decide again each year.

Lifetime: A single payment. There are no further charges.

Earlier Pro and Premium plans: Monthly plans are billed on the same day each month and annual plans once per year, and they renew automatically until cancelled.

Price Changes

We may change our pricing from time to time. If we increase the price of your current plan, we will notify you at least 30 days before the change takes effect. The new price will apply at your next renewal date. If you do not agree with the price change, you may cancel your subscription before the new price takes effect.

Taxes

All prices are exclusive of applicable taxes, duties, or similar charges imposed by tax authorities. You are responsible for paying all such taxes associated with your subscription. If we are required to collect such taxes, they will be added to your invoice.

Failed Payments

If a payment fails (due to insufficient funds, expired card, or other reasons), we will attempt to process the payment again. If payment cannot be processed after multiple attempts, your subscription ends and the same rules as a cancellation apply (see Cancellation and Refunds): your data is kept for 60 days so you can reactivate your subscription, for example with another card, or export it. Accounts created before 30 September 2026 are downgraded to free, limited access instead.

Cancellation and Refunds

Cancelling Your Subscription

Journal and Complete do not renew by themselves, so there is nothing to cancel unless you turned renewal on. You can turn renewal on or off at any time from your account settings. Subscriptions under the earlier Pro and Premium plans can be cancelled at any time from the same place. When your plan ends or you cancel:

• You retain full access to paid features until the end of your current paid period
• You will not be charged again unless you turn renewal on or subscribe again
• At the end of the paid period your plan ends. If your account has the free Start plan, it goes back to it and nothing you wrote is deleted. Otherwise your data is kept for 60 days so you can reactivate your plan or export it; after that, your account and all its data are permanently deleted
• Accounts created before 30 September 2026 switch instead to free, limited access, and their data remains available according to that plan's features
• Lifetime cannot be cancelled because there is nothing to renew

30-Day Money-Back Guarantee

If the first payment on your account is for an annual plan (Journal or Complete) or for a Lifetime plan, you can ask for a full refund within 30 days of that payment. You do it from your account settings (Subscription) with one button, and you don't need to give a reason. The refund covers that first payment and anything else paid since then (for example, the prorated charge of an upgrade to Complete). The guarantee applies once per account and does not apply to the monthly plans of the earlier Pro and Premium or to accounts whose first payment was monthly.

When you ask for the refund, your subscription is cancelled immediately and your account and all its data are scheduled for deletion 30 days later. Until then you can sign in and export your data. To keep your account, you need to subscribe again before that date.

Refund Policy

Apart from the 30-day money-back guarantee and any right that applicable law gives you (for example, the right of withdrawal of consumers in the European Union), payments are final and non-refundable. We do not provide refunds or credits for partial months or years of service, upgrades, downgrades, or unused time with an active subscription. If you cancel your subscription, you will continue to have access to paid features until the end of your current billing period.

Changes to Plans

Upgrading Your Plan

You may upgrade from Journal to Complete at any time (accounts created before 30 September 2026 can also upgrade during the free trial or from limited access). When you upgrade:

• You receive immediate access to all features of your new plan
• You are charged only the difference for the time left in your current paid period, and your new plan runs until the end of that period

Changing to a Lower Plan

Journal and Complete are annual plans paid in advance, so they cannot be changed to a lower plan in the middle of a paid period and no prorated refunds or credits are provided for the time remaining. When your period ends you can choose any plan available at that moment. Subscriptions under the earlier Pro and Premium plans can be downgraded from Premium to Pro at the start of the next billing period. Your data is preserved, but access may be limited according to your new plan's features.

Plan Feature Changes

We reserve the right to modify, add, or remove features from any plan at any time. We will make reasonable efforts to notify you of significant changes to your plan's features.

Your Content and Data

Ownership

You retain all rights to your content. All journal entries, plans, tasks, and other content you create in idazery ("Your Content") remain your property. We do not claim any ownership rights to Your Content.

License to Operate the Service

By using the Service, you grant idazery a limited, non-exclusive, royalty-free license to store, display, and transmit Your Content solely for the purpose of operating and providing the Service to you. This license terminates when you delete Your Content or close your account.

Your Responsibilities

You are solely responsible for Your Content and any consequences of creating, posting, or storing it on the Service. You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not violate any laws or these Terms
• Your Content does not infringe on the rights of any third party

Privacy and Security

Your Content is private and secure. We never share, sell, or use Your Content for advertising or marketing purposes. For detailed information about how we handle, protect, and retain your data, including data export and deletion options, please see our Privacy Policy.

Acceptable Use

You agree not to misuse the Service or help anyone else do so. Specifically, you agree not to:

Prohibited Activities

• Illegal Use: Use the Service for any illegal purpose or in violation of any laws
• Abuse of Service: Create multiple accounts to abuse free trials or promotional offers
• Unauthorized Access: Attempt to access another user's account or data without permission
• System Interference: Interfere with or disrupt the Service, servers, or networks connected to the Service
• Automated Access: Use bots, scrapers, or other automated means to access the Service without our express written permission
• Commercial Use Without Authorization: Resell or redistribute the Service without our explicit consent
• Reverse Engineering: Reverse engineer, decompile, or disassemble any portion of the Service
• Harmful Content: Upload malware, viruses, or any code designed to damage or disrupt the Service

Consequences of Violation

Violation of these acceptable use terms may result in the immediate suspension or termination of your account without notice and without refund. We reserve the right to investigate violations and to cooperate with law enforcement if criminal activity is suspected.

Service Availability

Service Provision

We strive to provide a reliable and continuously available service. However, the Service is provided on an "as is" and "as available" basis. We do not guarantee that:

• The Service will be uninterrupted, timely, secure, or error-free
• The Service will meet your specific requirements or expectations
• Any errors or defects will be corrected
• The Service will be available at all times

Maintenance and Downtime

We may temporarily suspend access to the Service for maintenance, updates, or repairs. We will make reasonable efforts to provide advance notice of planned maintenance, but we are not required to do so. We are not liable for any downtime or service interruptions.

Changes to the Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including the availability of features, with or without notice. If we make significant changes that affect your access to the Service, you will have the opportunity to export your data according to your plan's export capabilities before such changes take effect.

We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Intellectual Property

Our Rights

The Service, including its design, features, functionality, code, graphics, and user interface, is owned by idazery and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit written permission.

Trademarks

"idazery" and our logo are trademarks of idazery. You may not use these trademarks without our prior written consent.

Feedback

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us the right to use such Feedback without any obligation to you. We may use Feedback to improve the Service or develop new features.

Termination

Termination by You

You may terminate your account at any time by:

• Cancelling your subscription (if on a paid plan) from your account settings
• Permanently deleting your account and all data from your account settings

Termination by Us

We reserve the right to suspend or terminate your account immediately, without notice or liability, for any reason, including if:

• You violate these Terms or our Acceptable Use policy
• Your account has been inactive for an extended period (free accounts only)
• We are required to do so by law
• Providing the Service to you is no longer commercially viable

If we decide to stop offering the Service, we will give you at least 90 days' notice and you will be able to export all your data before it closes. The Lifetime plans last as long as the Service is running: closing the Service with that notice does not entitle you to a refund of what you already paid.

Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• We may delete Your Content after 30 days, except where legally required to retain it
• You remain responsible for any charges incurred prior to termination
• Sections of these Terms that by their nature should survive termination will continue to apply

Disclaimers and Limitations of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDAZERY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or other harmful code transmitted through the Service
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, transmitted, or otherwise made available through the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

Indemnification

You agree to indemnify, defend, and hold harmless idazery and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your Content

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, the Service, or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email if the changes are significant
• Post a notice on our website or within the Service

Your continued use of the Service after changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and may close your account.

Governing Law and Disputes

Governing Law

These Terms and any disputes arising from or relating to them or the Service shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Spain. However, we encourage you to contact us first at support@idazery.com to try to resolve the matter informally.

European Union Users

If you are a consumer in the European Union, you may also have the right to file a complaint with your local consumer protection authority.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and idazery regarding your use of the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us by email at support@idazery.com

We will respond to your inquiry as soon as possible, typically within 72 hours during business hours.